Customer care

Returns request form

Something not right? Tell us what happened and we will arrange a replacement, repair or refund. Requests are answered within 2 business days.

Last updated: 30 July 2026

Full name

Phone

Order number

Delivery date

Quantity

Item being returned

Reason for return

Preferred outcome

What happened?

I confirm the item is within 14 days of delivery and, unless faulty, is unused and in its original packaging.

What happens next

We review your request and reply by email within 2 business days.
Faulty, damaged or incorrect items are replaced or refunded in full, including return delivery.
Change-of-mind returns are accepted within 14 days; return delivery is paid by the customer.
Approved refunds reach your original payment method within 7–10 business days of the item arriving with us.
Prefer to talk? Call or WhatsApp +234 906 125 8548 or visit www.destinedhub.info.

Questions about this page?

This page is maintained by Destined Hub Limited. Call or WhatsApp +234 906 125 8548, write to hello@destinedhub.info or visit www.destinedhub.info. We respond within 3 business days.